Frequently Asked Questions
[vc_row][vc_column][vc_custom_heading text=”” font_container=”tag:h2|font_size:25px|text_align:left|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”faq-page-title”][vc_column_text]
How can I order?
You can order easily using our online platform. When you find a product you need, you can add it to your cart, login, and go through the ordering process. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account. You can also easily make reorders afterward by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
How can I order? What information should I input when ordering?
Our online ordering system will ask for all the important information you should submit. This will make sure the shipment is not delayed because of the lack of VAT number.
What payment methods can I use?
You can use all the major credit cards. If you are a customer with an established customer relationship with MBSH MART. you are able to use the invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are a repeated customer, please contact info@mbshmart.com and notify us.
Sales Tax?
Sales tax will be automatically charged as per state rules.
How can I order? What should I do if the payment is not accepted?
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact info@mbshmart.com to notify us about the problem. We can manage the order manually.
How can I order? How can I change the delivery address?
Sign in to your account and go to “my account”. On “my account” you can change all your contact information.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”FAQ” font_container=”tag:h2|font_size:40px|text_align:center|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1678919511248{margin-top: 30px !important;margin-bottom: 10px !important;}”][/vc_column][/vc_row][vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”What Shipping Methods Are Available?” el_id=”1459864577831-bdb5bc1a-4a98″]USPS & UPS[/vc_toggle][vc_toggle title=”How Long Will it Take To Get My Package?” el_id=”1459864633996-9b7e4f16-199e”]Shipping time will be confirmed on the order confirmation.[/vc_toggle][vc_toggle title=”How Do I Track My Order?” el_id=”1459864665894-b82f7067-8407″]We will send you the tracking code of the shipment when the parcel has been sent.[/vc_toggle][vc_toggle title=”How Do I Place an Order?” el_id=”1459864700197-4c554837-f084″]Shop Page.[/vc_toggle][vc_toggle title=”How Should I to Contact if I Have Any Queries?” el_id=”1459864738156-c9e9af2d-48c9″]Email / Call / Contact Us Form.[/vc_toggle][vc_toggle title=”Do I Need an Account to Place an Order?” el_id=”1459864765251-4a22323b-b290″]Yes.[/vc_toggle][/vc_column][/vc_row]
